Return Policy (RMA)

Please use our RMA procedure if you’re not satisfied or you want to return a defect item.

No returns will be accepted without a return ticket number/authorization number.

Items sent back for a return without authorization will not be processed and returned to you.

How to make a return

1: Get a Return Authorization Ticket Number

Website

Login to you r account à Select “My Account”  à Select “My Orders “  à search for the order numer and after that press the “Request New Return” button.

Email

Send us an email with your order number + item which you want to return + reason of return.

2: Pack your item carefully

You will receive and email with the return ticket number. Return items must be with an return ticket number. Customers are responsible for shipping chargers, taxes and duties

3: Return processing

After we receive your return, we normally process your refund withing 5 business days.